Pivotal Resources' training – our approach, materials and people – are consistently rated as the best on the market, worldwide. The power of our training starts with a commitment to make concepts and tools meaningful and usable. Through common language, straightforward examples, fun and engaging exercises, interesting graphics and real-life application, we demystify Six Sigma and process change. Our workshops streamline learning so participants have plenty of time to practice what they’ve learned.
Thanks to our work with dozens of companies and thousands of individuals, we have built a diverse and solid library of training components to support each phase of Six Sigma and Lean implementation. Curriculum and content can be readily adapted to your specific needs.
Here are major elements of Pivotal's Lean Six Sigma training system, organized by implementation phase. Click on the title of each offering for more details, including objectives and outlines.
INTRODUCTION TO SIX SIGMA (1 DAY PROGRAM)
This workshop gives you a comprehensive understanding of how Six Sigma works and the benefits it offers. In one day, participants receive an overview of the key principles, strategies and tools of the Six Sigma management system and how this methodology can get and keep your organization on the road to success. This course is ideal for anyone who is eager to learn more about this highly successful approach to business leadership and performance improvement.
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The Yellow Belt Workshop is an in-depth learning experience that covers the what, why and how of Six Sigma DMAIC Process Improvement. Following the flow of Define, Measure, Analyze, Improve and Control, participants learn to use common Six Sigma tools that are typically used in the projects. Practice session is done through a project simulation.
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The Green Belt DMAIC Project Workshop is an in-depth learning experience that covers the what, why and how of Six Sigma Process Improvement. Participants learn a wide array of business skills and tools that drive results-oriented change, and apply them to real-life improvement projects. In addition to a solid foundation in the DMAIC process, the workshop demonstrates how to apply Lean and Six Sigma concepts to issues that arise every day.
Following the flow of Define, Measure, Analyze, Improve and Control, the course is typically delivered in two sessions with a three- to six-week interval during which the team makes meaningful progress on its improvement project.
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Building on the foundation of business skills established in the 8-days Phase One/Greeen Belt, Six Sigma Advanced Training builds measurement and analytical skills that enable more refined and sophisticated use of data. These become the "power tools" that Black Belts apply when charts, graphs and "descriptive" data methods fall short.
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Successful businesses are continually looking forward to and evaluating their need to develop new products, services and processes to provide greater customer satisfaction. Simply fixing current process or products will not be enough to sustain Six Sigma performance. Employing DMADV methodology, Six Sigma Design (SSD) skills enable businesses to accelerate and improve upon this performance.
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The Lean Six Sigma Green Belt DMAIC Project Workshop is an in-depth learning experience that covers the what, why and how of Lean Six Sigma Process Improvement. Participants learn a wide array of business skills and tools that drive results-oriented change, and apply them to real-life improvement projects. In addition to a solid foundation in the DMAIC process, the workshop demonstrates how to apply Lean and Six Sigma concepts to issues that arise every day.
Following the flow of Define, Measure, Analyze, Improve and Control, the course is typically delivered in two sessions with a three- to six-week interval during which the team makes meaningful progress on its improvement project.
The DMAIC Project Workshop has the added benefit of being an ideal format for a team-based training. This allows a Team Leader (future "Black Belt") to learn and work alongside his or her DMAIC project team – usually 2 to 4 colleagues assigned to the same project. The team members (usually called "Green Belts") take important management skills back to their regular roles and help spread Six Sigma practices throughout the organization.
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Lean Orientation provides participants with a hands-on understanding of the Lean Sigma methodology. The workshop is specifically designed to provide participants with an appreciation of the application of Lean. It covers many high level topics. Using Process Simulation will allow us to go in deeper detail about the tools and techniques of the DISC Lean improvement process.
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Cycle time, inventory management and waste reduction challenges typically demand a purely Lean approach – taking an end-to-end view of the process and applying tested principles to streamline and reduce costs. Pivotal's Lean Expert workshop is perfect for these high-value opportunities, combining training with focused work on a specific Lean project.
The Lean Expert workshop follows a four-phase model – Define, Investigate, Streamline and Control (DISC) – that provides a solid structure for a project and draws on many tools common to both Lean and Six Sigma disciplines. The course seeks to integrate and leverage these highly complementary disciplines.
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Whereas Six Sigma tools may be useful in understanding variation, lean tools will come in handy for Black Belts looking into cycle time, inventory management and waste reduction challenges. Pivotal's Lean tools workshop is perfect for these high-value opportunities.
The Lean tools workshop follows a four-phase model – Define, Investigate, Streamline and Control (DISC) – that provides a solid application of Lean tools in each phases.
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What is Six Sigma?
Why Six Sigma?
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Expecting teams to solve critical business problems "on their own" is a recipe for disappointment. Experience and research have shown that the support of a Champion or Sponsor is often what separates successful from failed improvement efforts.
Pivotal's Champions training prepares these key individuals with the knowledge and skills needed to effectively support Lean, Six Sigma or other change initiatives.
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Process Management is probably the most important building block in creating a true "Six Sigma organization." Understanding and executing end-to-end, customer-facing processes is key to making the change from a ready-fire-aim culture to one where value-driven change is a core competency of your business.
In this facilitated learning and working session, we lead process teams through the first steps in creating critical Process Management structures: process definition, Voice of the Customer systems, enhanced measurement systems.
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Consistent, realistic calculation of financial benefits is an important ingredient in building confidence in your improvement efforts – and in focusing on the most meaningful opportunities. Our Financial Impact workshop is a “meeting of the minds,” where we help your organization’s decision makers define clear and consistent rules for financial validation.
This working session ensures your financial calculation rules accommodate both "hard" as well as "soft" benefits (the soft often offer the biggest potential gains). We also help you tailor financial information on improvement efforts to the various "customer groups" in your organization.
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Welcome to the nLighten™, the first web-based introduction to Six Sigma concepts that truly taps into the power of e-learning. What you will go through, is an entertaining but thought-provoking business scenario, that will engage you in the potential of Six Sigma while helping you see how it works. This innovative and practical course is a perfect introduction to customer- and data-focused process improvement – appropriate for executives, managers and front line employees alike.
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