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By Pete Pande, Larry Holpp

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The First Six Sigma Primer for Employees
A brief introduction to Six Sigma – today's most talked-about system for improving the quality of organizational processes – for employees of organizations rolling out Six Sigma – not just managers. A concise summary of the core themes and processes of Six Sigma, this overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success. Based on the best-selling The Six Sigma Way, this accessible introduction to answers employee questions and concerns about this revolutionary program. |
Overview
This introduction explains what questions to ask when Six Sigma is first introduced in and organization, then answers those questions in a straightforward and easy-to-read style. Look to it for real-world descriptions of:
- The fundamentals and foundations of Six Sigma
- The essential roles employees play in Six Sigma
- The changes and challenges they are likely to see
- Case studies of employees using Six Sigma to identify – and correct – major problems
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